Their journey, our support — a safer, happier travel experience.

Sign up or log in, then use the form on the home page. Say whether you need a companion or can help someone, fill in your route and dates, choose how a matched companion may reach you, and click "Connect Desis".

Yes, the core features are completely free. We may introduce premium features in the future.

Yes — that's our most common request. Upload their e-ticket or fill in the form yourself; your parents don't need to do anything technical, and our care team reviews every request.

Yes. Upload the PDF e-ticket and we read the route, dates, airline and flight number for you — you can still change anything afterwards. Typing it in yourself works just as well.

India, the United States, Canada, the United Kingdom, Australia and the UAE are our most active routes today, and the list keeps growing. Other routes are welcome — post your trip and we will look for a match on any route.

Only a travel companion we match you with — and only if you ticked the consent box for that trip. Everyone else sees just the type of contact you offer (for example an e-mail icon), never the value. You can skip contact details entirely and use in-app chat instead.

If you asked for a travel companion on Facebook or another website, our team may offer to list your request here. The link lets you confirm the request and add the contact details you want to share. Nothing is published until you confirm.

We compare route, dates, flight, language and needs, then rank the closest matches with a score and the reasons behind it. A care-team member reviews before anyone is introduced.

Browse the listings and click "Connect" on any listing. The other person can accept or decline; once accepted you can chat in-app.

In-place editing is coming soon. For now, close the trip from "My Trips" and post an updated one, or contact us and we will update it for you.

Listings are automatically removed from search results after the departure date has passed.

Contact us and we will delete your account, your requests and all associated data within 48 hours.

A policy that can help cover eligible costs from unexpected events on a trip, such as medical emergencies, evacuation, delays or lost baggage. The policy helps pay eligible expenses, subject to its benefit limits, deductibles, and exclusions.

Depending on the plan, benefits may include emergency medical treatment, hospitalisation, emergency evacuation, trip interruption, and baggage protection. The benefit limits and any applicable deductible are set out in your chosen plan. Always read the policy wording before you buy — that document, not this page, is the contract.

Exclusions vary by plan and may include routine or planned treatment, non-emergency dental or vision care, certain pregnancy-related expenses, some high-risk activities, and incidents involving alcohol or drugs. Read the policy’s exclusions and benefit conditions carefully.

Cover for pre-existing conditions varies by plan. Some plans exclude them, while others may provide limited cover, such as for an acute onset, subject to specific conditions and age limits. Any look-back or medical-stability period is defined by the policy. Check these terms with the insurer before buying.

Some plans or benefits have waiting periods. Check the policy’s start date, waiting periods, and conditions before buying. Buying a policy does not guarantee cover for an event that has already occurred.

Buy travel insurance before you travel, ideally soon after making your first trip booking. Eligibility for trip cancellation cover and other time-sensitive benefits depends on the policy, your booking and payment dates, and when you purchase cover. Check how the policy treats later bookings and known events.

For some destinations and visa types, yes — many Schengen visa applications require proof of minimum medical cover, and some countries ask for it on entry. Requirements change, so check the embassy or immigration source for your destination; they have the final word.

Visitor insurance is travel medical insurance for people visiting another country, including parents visiting family and tourists. Depending on the plan, it may cover eligible medical emergencies during the insured visit. Routine or ongoing care may be excluded.

Submit your claim to the insurer or designated claims administrator named in your policy, not to us. Keep every medical report, bill and receipt, and tell the insurer as soon as you reasonably can — most set a deadline for notifying them. Their emergency line is on your policy document. If you are not sure where to start, contact us and we will walk you through it.

Yes. Get a quote, compare the available plans side by side and buy online. Policy documents are sent to you by email.